Privacy Policy 1bit – Our Commitment to Protecting Your Data

1 Introduction

Welcome to the 1bit Privacy Policy. This document explains in detail how the 1bit platform (1bit.plus) collect, use, store, protect, and in certain circumstances, share your personal information when you use our services.

We understand that your trust is our most valuable asset. That is why we never sell, rent, or trade your personal data to any third party for their own marketing purposes. Every piece of information you provide is used solely to enhance your experience on the 1bit platform and to ensure safe, compliant operations.

By registering an account or continuing to use the 1bit platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

2 Types of Personal Data We Collect

1bit collects several categories of information depending on how you interact with our platform. Below is a summary table of the data categories we collect:

We do not collect sensitive data such as your medical information, religious beliefs, or political views. Should you voluntarily disclose such information in communications with us, it will be kept strictly confidential.

3 How We Collect Your Data

Your personal data is collected through several key channels as you interact with 1bit:

• Account registration: You provide basic information such as your name, email, phone number, and date of birth directly when creating a new account.
• KYC verification process: You upload identity documents and proof of address as part of the mandatory identity verification process required before withdrawing funds.
• Financial transactions: Bank account details and payment information are collected when you make a deposit or submit a withdrawal request.
• Platform usage: Technical and gaming activity data is collected automatically via cookies, server logs, and similar tracking technologies each time you access the platform.
• Support communications: When you contact our support team via Live Chat or email, the conversation record is stored for reference and service improvement purposes.
• Referral and promotion programs: If you participate in a referral program or specific promotion, additional information may be collected based on the requirements of that program.

4 How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. Below is the complete list of purposes for which 1bit uses your personal data:

1. Account management: Creating, verifying, and maintaining your gaming account, including a secure login process.
2. Transaction processing: Processing deposits, withdrawals, and all financial transactions in your account accurately and securely.
3. Identity verification (KYC): Verifying that you meet the minimum age requirement and confirming your identity in accordance with applicable legal obligations.
4. Fraud prevention: Detecting, investigating, and preventing fraudulent activity, money laundering, and platform abuse.
5. Service improvement: Understanding platform usage patterns to improve the user experience, enhance existing features, and develop new ones.
6. Service communications: Sending important notifications relating to your account, transactions, security updates, and policy changes.
7. Relevant marketing: With your consent, to send promotional information, exclusive bonus offers, and the latest 1bit news that may be of interest to you.
8. Legal compliance: Fulfilling legal obligations, regulatory directives, and applicable reporting requirements.

5 Data Sharing with Third Parties

1bit does not sell or rent your personal data to any party. However, in certain limited situations, we may share information with the following parties:

• Payment service providers: Transaction information that must be shared with payment gateway providers, banks, and digital wallet providers to process your deposits and withdrawals.
• Game software providers: Gaming activity data required by third-party game providers to ensure smooth game sessions and accurate wagering records.
• Technology service providers: Cloud infrastructure, cybersecurity, and analytics service providers that help us operate the platform — all subject to strict confidentiality agreements.
• Regulatory authority: Information required by gambling regulatory bodies, financial authorities, or law enforcement agencies where there is a legally binding obligation.
• Professional advisors: Lawyers, accountants, or auditors bound by professional confidentiality obligations, when required for legitimate business operations.

6 Data Security and Technical Safeguards

1bit continuously invests in robust security infrastructure to protect your personal data from unauthorized access, disclosure, alteration, or destruction. The technical and organizational measures we implement include:

• 256-bit SSL/TLS Encryption for all data transmitted between your device and 1bit's servers.
• Data encryption at rest for all sensitive information stored in our databases.
• Two-factor authentication (2FA) available to all player accounts for an additional layer of security.
• 24/7 security monitoring by a dedicated team monitoring suspicious activity and cyber threats in real time.
• Regular security audits by independent cybersecurity firms to identify and address vulnerabilities.
• Role-based access control ensuring that only authorized staff can access player data, and only to the extent necessary for their duties.
• Regular data backups with disaster recovery procedures that are regularly tested.

While we take all reasonable measures to protect your data, no system in the world can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you and the relevant authorities within the timeframe required by law.

7 Cookies and Tracking Technologies

The 1bit platform uses cookies and similar tracking technologies to enhance user experience, analyze platform performance, and enable certain features to function properly. The types of cookies we use are:

• Essential Cookies (Strictly Necessary): Required for core platform functions such as login sessions and security. Cannot be disabled.
• Performance Cookies: Gathering information on how players use the platform to help us identify areas for improvement.
• Functional Cookies: Saving your preferences such as language, region, and display settings to deliver a more personalised experience.
• Analytics Cookies: Used alongside analytics software to understand platform usage patterns in an aggregated and anonymous manner.

You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the 1bit platform.

8 Your Rights Over Personal Data

As a 1bit player, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights without any undue obstacles:

To exercise any of the above rights, please contact our privacy team via Live Chat or email at [email protected]. We will respond to your request within 30 business days.

9 Data Retention Period

1bit retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, we retain your data for the minimum period required by applicable law — typically between five and seven years — for legal compliance, dispute resolution, and agreement enforcement purposes.

Technical data and activity logs that do not contain personally identifiable information may be retained for a longer period for analytics and security purposes in a form that cannot be linked to your identity.

10 International Data Transfers

In operating a global platform, your personal data may be transferred to and processed in countries other than Malaysia. This occurs when we use cloud service providers or technology infrastructure that operates across international borders.

When international data transfers occur, 1bit ensures that protections equivalent to Malaysian and international standards are always applied through:

• Binding data processing agreements with all third-party service providers.
• Use of internationally recognised standard contractual clauses.
• Selecting providers that operate in jurisdictions with robust data protection laws.

11 Children's Privacy

The 1bit platform is strictly for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of anyone under the age of 18.

Should we discover that a child's personal data has been inadvertently collected, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who suspect their child has registered an account on our platform are encouraged to contact us immediately.

12 Privacy Policy Amendments

1bit reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technologies used, legal requirements, or other legitimate operational reasons.

For material changes — those that significantly affect your privacy rights — we will provide clear notice at least 30 days before the changes take effect, via an in-platform notification or an email to your registered address.

The "Last Updated" date at the top of this document will always reflect the latest version of the Privacy Policy currently in effect. We encourage you to review this page periodically.